Shipping policy

At Expensive Choice, we are committed to providing a smooth and reliable delivery experience. Please read the following Shipping Policy before placing your order.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you will receive shipping or tracking information through the contact details provided at checkout, where available.

2. Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, remote delivery areas, and other circumstances beyond our control.

The delivery timeline provided at checkout or by the courier is an estimate and is not a guaranteed delivery date.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the order, delivery location, product, or promotional offer.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name

  • House/building number

  • Street/locality

  • City

  • State

  • PIN code

  • Valid phone number

Expensive Choice is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

5. Tracking Your Order

Where tracking is available, tracking details will be shared with the customer after dispatch.

Customers can use the tracking information provided by the courier to monitor delivery progress.

Please allow some time for tracking information to become active after the order has been dispatched.

6. Delayed Deliveries

While we make reasonable efforts to ensure timely delivery, delays may occur due to circumstances outside our control, including:

  • Courier delays

  • Weather conditions

  • Public holidays

  • High-volume periods

  • Transportation disruptions

  • Incorrect address information

  • Remote or difficult-to-reach locations

  • Other unforeseen circumstances

We appreciate your patience in such situations.

7. Failed or Missed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, provides an incorrect address, or does not respond to the courier, the courier may make additional delivery attempts or return the package to us.

Any additional shipping charges resulting from such circumstances may be the responsibility of the customer.

8. Damaged Package

If your package appears damaged, opened, or tampered with at the time of delivery, please take clear photographs or video of the package before opening it.

We strongly recommend recording an unboxing video from the moment the package is opened.

An unboxing video may be required when submitting a claim for a damaged, defective, or incorrect product.

9. Wrong or Damaged Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide:

  • Order number

  • Unboxing video

  • Clear photographs of the product

  • Clear photographs of the packaging and shipping label

Eligible claims will be reviewed according to our Replacement Policy.

10. International Shipping

Unless specifically stated on the product or checkout page, Expensive Choice currently focuses on deliveries within India.

International shipping availability may be introduced for selected locations in the future.

11. Contact Us

For questions regarding shipping or delivery, please contact:

EXPENSIVE CHOICE
Email: support.expensive.choice@gmail.com
Website: expensivechoice.in

By placing an order with Expensive Choice, you acknowledge and agree to the terms of this Shipping Policy.